FAQs
Find quick solutions to your queries from product details, shipping policies, to returns and exchanges.
1
Where is my order dispatched from?
Orders for customers shopping at atalthelabel.com are shipped from our online warehouse based in Delhi, India.
2
What are your shipping options and delivery times?
We offer standard and expedited shipping options. Delivery times vary depending on your location and selected shipping method, typically ranging from 7 to 10 business days.
3
How do I determine the right size for my order?
Refer to our comprehensive sizing guide for detailed instructions on taking accurate measurements and selecting the perfect size for your body type. Need assistance? Contact us at +91 9310691486 for personalised guidance.
4
Do you restock sold-out items?
We regularly update our inventory with new arrivals, but availability of specific items may vary since the products are made-to-order. Sign up for our newsletter or follow us on social media to stay informed about restocks and new releases.
5
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, except for custom orders and items purchased from the sale section, which are final sale. For eligible items, we issue a credit note equal to the purchase amount; refunds are not provided.
6
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment methods. Your payment information is encrypted and securely processed to protect your privacy.